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AI receptionist

Every call answered. Even at 8:47 on a Friday.

A natural voice on your line that takes orders, books tables, and answers the basics. It works from your live menu and your live availability. Use the number you already have — or pick a new one.

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24/7
On your number
0
Calls sent to voicemail
1
Your existing or a new number

Your phone rings. AI answers. The order's on your POS.

Guests call. AI books. Your tables fill themselves.

What it does

A real receptionist behind your number.

The phone rings. The AI picks up in a natural voice. The guest gets answers — or places an order — in their own words.

Captures the order in a natural voice

Reads from your live menu, confirms variants and add-ons, totals the order, then sends the order details to your POS for your team to confirm and process. No card details are taken on the call.

Books the table

Checks live availability against your tables, areas, and hours. Confirms party size. Sends the guest a booking confirmation.

Knows the answers

Hours. Address. Parking. Gluten-free options. The corkage fee. Anything you teach it once during onboarding, it remembers.

What changes when the phone is handled

Picks up. Captures the order. Hangs up calmly.

If the dinner rush rings in and nobody picks up, that order goes to the place two doors down. The AI picks up — every time.

Answers in a natural voice.
A real-sounding receptionist on the line — not a phone tree, not a robot voice.
Captures the order or books the table.
Reads from your live menu and your live reservations availability. Orders go to your POS; bookings go to Reservations.
Hands off when a call needs a person.
Manager request, complaint, large private event — routed to your team.
Speaks the languages your area needs.
Multi-language by design; the set on your line is configured during onboarding.
In the dashboard

The call ends. Your team takes it from there.

AI-captured orders are sent to your POS for your team to confirm and run payment on. Bookings land in your reservations list. Hand-offs route to your team.

  • Orders ready for your team
    The AI captures the order in a natural voice; your team confirms it on the POS and runs payment the way they normally would. No card on the call.
  • Bookings in your list
    A booking taken on the phone shows up in your reservations list with the party, time, and any notes — same place as web bookings.
  • Hand-offs routed to people
    When the caller asks for a person or the call is outside the order or booking flow, the call routes to your team per the setup you choose during onboarding.
FAQ

The AI receptionist, answered.

Will it sound like a robot when my guests call?
No — it answers in a natural voice. You pick the voice and the greeting during onboarding. We don't recommend trying to pass it off as a human, though: some regions legally require AI callers to disclose, and a short up-front line keeps you on the right side of that. Most callers find it easier than a phone tree either way.
Does it use my existing restaurant phone number?
Yes — that's the most common setup. We route your existing line through Calode so guests dial the same number they always have. If you'd rather keep a separate human line, you can pick a new number through Calode and put the AI on that one instead.
What happens on a complex call, or when a guest asks for the manager?
It hands off. The caller can ask for a person, and calls that fall outside the order or booking flow (complaints, refunds, large private events, custom catering quotes) route to your team. We set the exact routing — which line, which phone, which notification — with you during onboarding.
What languages can it handle?
Multiple — and it detects the caller's language from the first few words. We configure the set for your line during onboarding based on the area you serve, so you only get the languages you actually need.
Does it replace my hostess or my front-of-house team?
No — it backs them up. When your team is on the floor, in the weeds, or already on another line, the AI picks up instead of sending the call to voicemail. The work that was getting missed gets done. Your team keeps doing the human part of hospitality.
Where does a phone order show up after the call?
The order is captured by the AI and sent to your POS for your team to confirm and run payment on — the AI does not take card details on the call. A booking ends up in your Reservations list the same way a web booking would. The dashboard surfaces new AI-captured orders so the team can see them as they come in.

Loved by restaurant owners.

5.0 average · every verified review

Kinda crazy not handing over 30% every week.

We stopped using the delivery apps. Now we only take orders through our own site. Setup took a little work at the start, but now it runs smooth.

Verified Restaurant Owner
Small business · G2 verified review

Now I just open my phone and see how the branch is doing.

Before Calode, I was running around like crazy taking orders from directors. Now I open my phone and see everything. Orders coming in from the site and the app.

R
Roze V.
Restaurant Owner · G2 verified review

Replaced a $1,000 website quote.

Developers quoted me $800–$1,200 for just a website. With Calode I got the website, online ordering, and more, all in one dashboard, for a small monthly fee.

Verified Restaurant Owner
Food & Beverages · G2 verified review

Kinda crazy not handing over 30% every week.

We stopped using the delivery apps. Now we only take orders through our own site. Setup took a little work at the start, but now it runs smooth.

Verified Restaurant Owner
Small business · G2 verified review

Now I just open my phone and see how the branch is doing.

Before Calode, I was running around like crazy taking orders from directors. Now I open my phone and see everything. Orders coming in from the site and the app.

R
Roze V.
Restaurant Owner · G2 verified review

Replaced a $1,000 website quote.

Developers quoted me $800–$1,200 for just a website. With Calode I got the website, online ordering, and more, all in one dashboard, for a small monthly fee.

Verified Restaurant Owner
Food & Beverages · G2 verified review

Run your whole restaurant from one place.

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